If you are a new customer and want to know a little bit more about how much you might pay for our convenient delivery services, you can find out with our guide below. Please note, these are our standard delivery charges - your individual delivery charge will be presented at checkout each time you place an order.
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FW Unlimited Delivery for a year - £15.99
Make your delivery work for you. Sign up for 12 months of unlimited delivery. Choose from standard, nominated, next day or click & collect services. (Next Day delivery is subject to product availability – check before you order).
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Shop - Order as many times as you like
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Buy - Your favourite pieces across fashion & home*
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Save - Choose Standard delivery 4 times and you’ve made your money back
To take advantage of this offer, simply add ‘Delivery Subscription’ to your bag, and the offer will automatically apply to your order.
FREE Standard Click and Collect or £4.99 on orders under £40
Delivery within 3–5 working days. Have your parcel delivered with Click & Collect to a local Evri ParcelShop near you, with over 5,600 to choose from. The Evri ParcelShop network includes local convenience stores like Tesco, The Co-Op, Nisa and many more! They typically have longer opening hours of 7am to 10pm, 7 days per week, and with free parking nearby. You’ll be notified of your parcel’s arrival by text message and email. Please bring some photographic ID (such as a driving license or passport) when you call to collect your parcel and enjoy an easy and convenient service that’s safe and secure.
Next Day Click and Collect £5.99
Order by 11pm Sunday to Friday for delivery next day. Orders on Saturday will be delivered to a local Evri parcel shop on Monday, excluding Bank Holidays. Have your parcel delivered with Click & Collect to a local Evri ParcelShop near you, with over 5,600 to choose from. The Evri ParcelShop network includes local convenience stores like Tesco, The Co-Op, Nisa and many more! They typically have longer opening hours of 7am to 10pm, 7 days per week, and with free parking nearby. You’ll be notified of your parcel’s arrival by text message and email. Please bring some photographic ID (such as a driving license or passport) when you call to collect your parcel and enjoy an easy and convenient service that’s safe and secure.
Standard Delivery £4.99
Happy to wait? Great for when you’re happy for your items to arrive within 3-5 working days*
* Delivery times are based on the assumption that the items are in stock. Whilst we make every effort to deliver goods by the day we specify we cannot guarantee delivery by that day or accept any liability for out of pocket expenses, costs, losses or any other expenses due to failed delivery. This option is only available if you live in an area covered by our courier.
Next Day Delivery £5.99
Order by 11pm Sunday to Friday for Next Day Delivery on eligible items. Orders placed on Saturday will be delivered by Monday (Subject to product eligibility and availability).
*If this option is available to you we'll let you know during checkout. Delivery times are based on the assumption that the items are in stock. Whilst we make every effort to deliver goods by the day we specify we cannot guarantee delivery by that day or accept any liability for out of pocket expenses, costs, losses or any other expenses due to failed delivery. This option is only available if you live in an area covered by our courier. The order cut off time is calculated for you when you enter the checkout.
Nominated Day Delivery £5.99
Choose a delivery date that suits you, up to 8 days in advance.
*If this option is available to you, we’ll let you know during checkout. Delivery times are based on the assumption that all items ordered are in stock. Whilst we make every effort to deliver goods by the day we specify we cannot guarantee delivery by that day or accept any liability for out of pocket expenses, costs, losses or any other expenses due to failed or late delivery. These options are only available if you live in an area covered by our courier. The order cut off time is calculated when you enter the checkout. Delivery days available are Monday-Saturday (Excluding Public Holidays).
Supplementary delivery charges
For the bigger items
Larger items like heavy furniture and electricals cost more to deliver as they usually require more than one delivery person and a large delivery van. If your order contains multiple large items, you will only pay one large item delivery charge for this purchase.
Free and easy returns
If for any reason you want to return an item you have 28 days to return. Simply send it back in new condition using one of our flexible options. For full details please see our Returns Policy.