Unlimited delivery for 12 months.

FW Unlimited Delivery gives you 12 months unlimited use of our UK Next Day Delivery, Standard Delivery, and Click & Collect services for £9.95.

You will still be charged for any Supplementary Delivery Charges which apply and the charges will be clearly detailed on the product pages and in your shopping basket prior to placing your order. FW Unlimited Delivery is only available: to UK customers with registered JD Williams accounts; and for delivery to UK addresses. FW Unlimited Delivery is only available for purchase online when logged-in to your Fashion World account. However, once you’ve subscribed, you can use it when shopping online or over the phone. Your purchase of a FW Unlimited Delivery subscription is subject to acceptance by us. By purchasing FW Unlimited Delivery you understand and accept that the benefits will be available from the date of purchase. You may cancel your FW Unlimited Delivery subscription at any time within 14 days from the date of purchase by contacting us on 0345 071 9018. If you have not placed any orders with us during this 14 day period, we will issue you a full refund of the £9.95 fee. However, if you have (or anyone authorised by you to use your account has) placed any orders during this 14 day period and incurred any delivery charges, the amount of your refund will be reduced or you may not receive any refund at all. All orders placed are subject to our standard terms and conditions of sale. Delivery will be subject to the terms and conditions for Standard Delivery, Next Day Delivery, Sunday Delivery or Click & Collect, depending on which type of delivery you choose. For Click & Collect the £40 minimum order requirement will not apply to FW Unlimited Delivery subscribers. We reserve the right to amend these FW Unlimited Delivery terms and conditions at our discretion and we will inform you of any significant changes.

£3.99 (3-5 days)

Happy to wait?

Great for when you are happy for your items to come within 3-5 days*

* Delivery times are based on the assumption that the items are in stock. Whilst we make every effort to deliver goods on the day we specify we cannot guarantee delivery on that day or accept any liability for out of pocket expenses, costs, losses or any other expenses due to failed delivery. This option is only available if you live in an area covered by our courier.

£4.99

In a hurry? Order before 11pm Sunday – Friday and before 10pm on Saturday to get it the next day*

*If this option is available to you we'll let you know during checkout. Delivery times are based on the assumption that the items are in stock. Whilst we make every effort to deliver goods on the day we specify we cannot guarantee delivery on that day or accept any liability for out of pocket expenses, costs, losses or any other expenses due to failed delivery. This option is only available if you live in an area covered by our courier. The order cut off time is calculated for you when you enter the checkout.

£4.50 (nominated day)

Choose a delivery slot that suits you. Order before 11pm Sunday – Friday and before 10pm on Saturday

Want to know when your parcel will arrive?

State your desired delivery day and get your items delivered to an address of your choice.*

*If this option is available to you we'll let you know during checkout. Delivery times are based on the assumption that the items are in stock. Whilst we make every effort to deliver goods on the day we specify we cannot guarantee delivery on that day or accept any liability for out of pocket expenses, costs, losses or any other expenses due to failed delivery. This option is only available if you live in an area covered by our courier. The order cut off time is calculated for you when you enter the checkout.

Have your parcel delivered with Click & Collect to a local Hermes ParcelShop near you, with over 5,600 to choose from. The Hermes ParcelShop network includes local convenience stores like Tesco, The Co-Op, Nisa and many more! They typically have longer opening hours of 7am to 10pm, 7 days per week, and with free parking nearby. You'll be notified of your parcel's arrival by text message and email. Please bring some photographic ID (such as a driving license or passport) when you call to collect your parcel and enjoy an easy and convenient service that's safe and secure at no extra cost! *Free Click & Collect may be available on orders £40 or over, subject to status and excludes certain products such as large items. If this delivery option is available to you it will be shown to you during checkout. Further details available on request.

Find your nearest Hermes ParcelShop »

Sometimes, our larger, more expensive items may incur an extra delivery charge. These items will be clearly marked with the supplementary delivery charge.

This supplementary charge is to help us cover the cost of us having to get more handy men to deliver your parcel to you. We try to keep the cost as low as possible.

This includes 3 for 2, buy one get one free, and other multi buy offers. If you need to return any of the items bought through multi buys you must include all the items bought within that deal.

We will replace or refund most goods provided they are returned to us within 35 days of receipt complete, unused, in their original packaging and with any security tags intact. This Returns Policy does not apply to some goods or may apply only if certain conditions are met. These goods are identified on the product page and any such conditions are set out there. If you return goods outside the scope of the Returns Policy and you have not exercised your legal right to cancel, we reserve the right to return the goods to you at your cost or to accept their return subject to making a deduction for any loss in value of the goods arising from your handling of them and a charge to cover our processing cost. Your statutory rights remain unaffected by this policy.